Shipping Policy

At SOUTHSTONEBAZAAR, we want your order to arrive smoothly and without any surprises. That is why we keep our shipping process simple and straightforward. Every order we send out includes free shipping to both the United States and Canada. No minimum purchase. No hidden fees. Just free delivery right to your door.

Once your order leaves our facility, you can expect it within the following time frames:

United States: 5 to 8 business days
Canada: 7 to 12 business days

These delivery windows begin the moment your package is handed over to our shipping partner. Please keep in mind that weekends and holidays do not count as business days, so a little extra time may be needed if your order is placed near a holiday.

We know waiting for a package can feel like forever. So we do our best to get your order processed and out the door quickly. Most orders are packed and handed to the carrier within 1 to 2 business days after you place them. Once your package is on its way, you will receive a confirmation email with tracking information so you can follow along every step of the journey.

Shipping times are estimates provided by our carriers. While we work hard to meet these windows, occasional delays can happen due to weather, customs, or other factors outside our control. If your package seems to be taking longer than expected, please reach out to us. We are happy to look into it and help in any way we can.

For any questions about your order or our shipping process, feel free to email us at [email protected]. We usually respond within one business day and are always glad to hear from you.

Our mailing address is:

1250 Lincoln Avenue, Suite 204
Pasadena, CA 91103

Thank you for shopping with SOUTHSTONEBAZAAR. We appreciate your trust and look forward to getting your order to you soon.